Lt. Commander
Join Date: Dec 2007
Posts: 120
# 41
02-11-2010, 06:57 AM
Quote:
Originally Posted by GMRob View Post
I'm afraid your issue is not secluded to just characters that are not basic. There is nothing out of the ordinary about my account name and am getting an unable to authenticate error. No special characters of any kind
Blame the people WITH special characters for your game time :->
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 42
02-11-2010, 06:57 AM
In!

Patching...KHAAAAN!
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 43
02-11-2010, 06:58 AM
It never ceases to amaze me how little people comprhend how freaking complex a game like this is to run.

PPL QQ about the bugs and want them to fix it,
then QQ about the time it takes to fix the bugs and apply a patch.

There is no magic IT wand that they can wave and magically make everything go faster
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 44
02-11-2010, 06:58 AM
so any idea when the account service will be up?

Im eager to start playing sto for the first time
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 45
02-11-2010, 06:58 AM
I to get a message that says Unable to Authenlicate
hope they fix it soon
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 46
02-11-2010, 06:58 AM
yep its ups and patching :-)
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 47
02-11-2010, 06:58 AM
How long are we going to be down for?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 48
02-11-2010, 07:00 AM
Quote:
Originally Posted by CrypticOps
Star Trek Online is up! However...

Currently we are experiencing issues with accounts that have non-basic characters in their name. We will be bringing down the account server for a short period as soon as we can to address this issue. In the meantime we appreciate your patience.
yea my name is Dream-Weaver so i guess i cant log int because of the - in the middle. how come its a problem now but hasnt been for the last 2 weeks or 3 weeks ?????????????????????
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 49
02-11-2010, 07:01 AM
It's up and running again. got a nice new patch to download.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 50
02-11-2010, 07:02 AM
Quote:
Originally Posted by AelitaStones View Post
By "Non Basic" do you mean the names that are not generated by the "Randomiser"?
I can log into my account here but not in game ? And how is that going to make me patient ? seeing the severs up but not being able to play ? Your off to a great start cryptic.
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