Unfortunately, I have to resurrect this this thread, since I just encountered this problem with the latest patch (ST.1.20100426a.8).
Logged into STO, downloaded the latest patch, and the character in the Character Selection screen is fine...
However, when I enter the game, in ground, my character and -all- other characters (including NPCs) are all dark, appearing like they are in heavy shadow. All other game displays (items, environment) are of normal lighting, just all characters are affected.
Here is the breakdown of my system:
CPU: AMD Athlon 64 2X DIal Core Processor 3800+ 2.00GHz
OS: Windows XP Media Center Edition, Version 2002, Service Pack 3
VIDEO CARD: NVIDIA GeForce 8500 GT, Driver Version: 126.96.36.19945, Release: 4/3/2010
Here are the things I tried to correct the problem on my own:
- Updated video card driver to the latest level, system restart
- Boosted in-game Video setting Brightness to max, applied, and changed it back to previous setting
- Played with 'Shadow' settings inside the in-game Video settings
- Exited the game, and started back up again
None of the above actions had any effect on the problem.
Opened a in-game ticket, and as usual, received the completely worthless 'form letter' automated reply that contained absolutely no useful information in regards to my problem.
So the next questions are:
- Anyone else having this problem after the 'ST.1.20100426a.8' patch?
- Anyone have any useful suggestions on how to correct this issue?
EDIT: Update - The 'shadow' effect only appears to affect characters in the 'Exchange/Bank/Mail' section of DS9. As soon as my character leaves that room, character lighting returns to normal... -WEIRD-
I think I'm in a similar boat. Every time I have played STO I end up always having to adjust brightness levels in the game settings as well as on my monitor. no settings ever seem to work permanently.
This might not be related, but I almost always keep post processing turned off, because when it's on all the colors become muddy. Sometimes it also seems to raise the brightness levels but it always drains away color, and makes skin tones look odd. PP does seem to improve how things look in the ship custom screen, at least, but still nothing ever looks nearly as good in the tailor/custom screens as it does out of them and just zooming in.