If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
Certain races either don't exist yet or are rarer than most, I haven't come across a Saurian boff since open beta. I've only received Klingons / Ferangi / Betazoid / Human / Vulcan and Alien boffs so far.