If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
So when I load the launcher, its just stuck on "patching". Nothing happens if i hit cancel. I have to x out the program to close it and if i click options and force verify, it doestn save it when I x the program. I ran gamelcient.exe to bypass the patcher because i already have the patch from yesterday (unless there was another one) and i get unable to connect to account server.
Was working totally fine lastnight. PLayed until about 11pm mountain time (10pm pst)
looks like your ISP is dropping your connection randomly, or you have something blocking the connection on your system. You'll need to check which, as you are going to be experiencing lag/disconnects/server not responding messages a lot otherwise.
So when I load the launcher, its just stuck on "patching". Nothing happens if i hit cancel. I have to x out the program to close it and if i click options and force verify, it doestn save it when I x the program. I ran gamelcient.exe to bypass the patcher because i already have the patch from yesterday (unless there was another one) and i get unable to connect to account server.
Was working totally fine lastnight. PLayed until about 11pm mountain time (10pm pst)
Yeah i have the same problem, i dunno what happened but it stopped at 38 % and was going strong before that, then when i retry it the percentage gets lower and lower. now it will only load to like 1.5% whenever i try to launch it. Did it end up working for you eventually?
Same issue here, stuck at 63.8MB/77MB and it just one go any further, been waiting for almost 20 min now, tried closing and opening it, still not going further, anyone figure out hot to get it to move? or is it working for anyone else?
Same issue here, stuck at 63.8MB/77MB and it just one go any further, been waiting for almost 20 min now, tried closing and opening it, still not going further, anyone figure out hot to get it to move? or is it working for anyone else?
Same here been trying to patch for the past 4 hours!!! HELP!
Same here been trying to patch for the past 4 hours!!! HELP!
37 min passed still sitting exactly where i was 37 min except it's downloaded 20mb. The doenload is moving but it stays at 64.5 / 77mb patched and 84% completed.
I was looking forward to the ceremony tonight but I think I'd be lucky enough to log in before the anniversary ends to get a ship.
Support please, even a small post to say, "Hi we here we acknowlede you having a probem" would be nice!!!