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Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Still no Preorder goodies.
02-14-2010, 12:35 PM
Well it's been a while now. I have tried to make tickets. Post on the fourm and even e-mailed in my problem. I have still not received any of my pre-order goodies. I ordered from Atari. I was able to get my beta key and play then.

I have checled the c-store and have 100 cstore points and have got a free tribble pet.. but nothing else. Cany anyone help?!
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
02-14-2010, 08:16 PM
Anyone? Cryptic? anyone want to help me get what I paid for?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
02-14-2010, 08:24 PM
Sorry, bro, I know how frustrating it must be. They're ignoring all of us.

Stupid question: Are you sure you entered your retail key as opposed to the pre-order beta key?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
02-14-2010, 09:10 PM
I have entered both now.. It wont let me enter either anymore.

Even paid for a 1 month subscription.

I think I will just keep bumping this and making new threads until I get something from them.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
02-14-2010, 09:17 PM
Quote:
Originally Posted by cokeman View Post
I have entered both now.. It wont let me enter either anymore.

Even paid for a 1 month subscription.

I think I will just keep bumping this and making new threads until I get something from them.
If you're in the US you can call Cryptic though I hear it takes a few hours to get through. Someone found a working number and posted it on the forums, I'll see if I can find it.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
02-14-2010, 09:41 PM
In canada. Though good idea. I might go find that. Thanks,
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
02-16-2010, 05:34 AM
Hey Cryptic? Care to give me the stuff I paid for?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
02-16-2010, 05:44 AM
Quote:
Originally Posted by cokeman View Post
Hey Cryptic? Care to give me the stuff I paid for?
I'm right there with you. Their silence is deafening.

Cryptic, I'm still waiting for my preorder bonus constitution-class starship. I got my TNG uniform and red matter capacitor, so I know my bonuses are at least partly working.

EB
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 9
02-16-2010, 06:11 AM
Quote:
Originally Posted by ebeyer View Post
I'm right there with you. Their silence is deafening.

Cryptic, I'm still waiting for my preorder bonus constitution-class starship. I got my TNG uniform and red matter capacitor, so I know my bonuses are at least partly working.

EB
Did you make a new character, the constitution-class doesn't just appear, it replaces the Miranda, so it won't show up on an already made character. And this has been stated hundreds of times on the forums in the past just fyi.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 10
02-16-2010, 06:45 AM
FYI, there were no pre-order "goodies" except access to open beta and head start.

If you haven't received the items from the specific retailer you bought from, you need to contact that retailer's customer service. Cryptic isn't responsible for retailer errors.
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