Lt. Commander
Join Date: Aug 2013
Posts: 207
Server not responding is frequently happening everyday. What is going on please?
I know its NOT my internet at fault here,and i have flushed the DNS.
Cryptic please do something about this awful problem now,server not responding,game crashing.
This never happens on any other game i play.
Community Moderator
Join Date: Jun 2012
Posts: 2,552
# 2
08-14-2014, 01:55 PM
It sounds like a connection to the server problem. Please run the tests in the sticky so we can help
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Ensign
Join Date: Aug 2014
Posts: 1
# 3
08-15-2014, 09:14 AM
Russia. Same problem. Need help.

Microsoft Windows [Version 6.1.7600]
(c) Корпорация Майкрософт (Microsoft Corp.), 2009. Все права защищены.

C:\Users\Андрей>tracert patchserver.crypticstudios.com

Трассировка маршрута к patchserver.crypticstudios.com [208.95.185.41]
с максимальным числом прыжков 30:

1 <1 мс <1 мс <1 мс my.router [192.168.1.1]
2 * * * Превышен интервал ожидания для запроса.
3 * * * Превышен интервал ожидания для запроса.
4 21 ms 23 ms 23 ms mo-crs-be2.corbina.net [195.14.54.252]
5 21 ms 21 ms 20 ms tc-bb-ae2.sto.corbina.net [195.14.54.103]
6 21 ms 21 ms 21 ms beeline-gw4.bar1.Stockholm1.Level3.net [213.242.
110.105]
7 43 ms 43 ms 43 ms be3045.ccr21.sto01.atlas.cogentco.com [130.117.1
4.5]
8 43 ms 43 ms 43 ms be2396.ccr21.sto03.atlas.cogentco.com [130.117.5
0.121]
9 48 ms 47 ms 46 ms be2281.ccr41.ham01.atlas.cogentco.com [154.54.63
.1]
10 50 ms 50 ms 50 ms be2186.ccr41.ams03.atlas.cogentco.com [154.54.74
.121]
11 68 ms 68 ms 68 ms be2182.ccr21.lpl01.atlas.cogentco.com [154.54.77
.246]
12 129 ms 128 ms 128 ms be2386.ccr21.bos01.atlas.cogentco.com [154.54.44
.161]
13 135 ms 135 ms 135 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
14 149 ms 143 ms 143 ms 38.111.40.114
15 134 ms 134 ms 134 ms patchserver.crypticstudios.com [208.95.185.41]

Трассировка завершена.

Microsoft Windows [Version 6.1.7600]
(c) Корпорация Майкрософт (Microsoft Corp.), 2009. Все права защищены.

C:\Users\Андрей>pathping patchserver.crypticstudios.com

Трассировка маршрута к patchserver.crypticstudios.com [208.95.185.41]
с максимальным числом прыжков 30:
0 Avelon [192.168.1.85]
1 my.router [192.168.1.1]
2 * * *
Подсчет статистики за: 25 сек. ...
Исходный узел Маршрутный узел
Прыжок RTT Утер./Отпр. % Утер./Отпр. % Адрес
0 Avelon [192.168.1.85]
0/ 100 = 0% |
1 0мс 0/ 100 = 0% 0/ 100 = 0% my.router [192.168.1.1]

Трассировка завершена.
Ensign
Join Date: Aug 2014
Posts: 3
# 4 Argentina el mismo problema!!
08-16-2014, 04:38 PM
Buenas Tardes


Imposible jugar así....el servidor deja de responder por mas que lo intentes 25 veces hace exactamente lo mismo.
Captain
Join Date: Oct 2012
Posts: 3,827
# 5
08-17-2014, 12:34 AM
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>tracert patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms My Router
2 35 ms 34 ms 34 ms fl-71-3-176-1.dyn.embarqhsd.net [71.3.176.1]
3 35 ms 96 ms 69 ms fl-184-7-223-14.sta.centurylinkservices.net [184
.7.223.14]
4 35 ms 36 ms 36 ms bb-ftmyflxa-jx9-02-ae0.core.centurytel.net [208.
110.248.86]
5 34 ms 65 ms 50 ms bb-ftmyflxa-jx9-01-ae0.core.centurytel.net [208.
110.248.85]
6 61 ms 41 ms 40 ms bb-wnpkflxe-jx9-01-xe-11-1-0.0.core.centurytel.n
et [208.110.248.185]
7 58 ms 57 ms 57 ms bb-rcmtncxa-jx9-02-xe-1-2-0.core.centurytel.net
[208.110.248.157]
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 75 ms 75 ms 77 ms bst-edge-05.inet.qwest.net [67.14.30.126]
12 82 ms 78 ms 79 ms 65.120.117.250
13 79 ms 80 ms 79 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
14 79 ms 86 ms 89 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
15 78 ms 79 ms 78 ms patchserver2.crypticstudios.com [208.95.185.41]


Trace complete.

C:\Windows\system32>

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>pathping patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
0 Edit
1 * Edit
2 fl-71-3-176-1.dyn.embarqhsd.net [71.3.176.1]
3 fl-184-7-223-14.sta.centurylinkservices.net [184.7.223.14]
4 bb-ftmyflxa-jx9-02-ae0.core.centurytel.net [208.110.248.86]
5 bb-ftmyflxa-jx9-01-ae0.core.centurytel.net [208.110.248.85]
6 bb-wnpkflxe-jx9-01-xe-11-1-0.0.core.centurytel.net [208.110.248.185]
7 bb-rcmtncxa-jx9-02-xe-1-2-0.core.centurytel.net [208.110.248.157]
8 * * *
Computing statistics for 175 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Sue-PC.PK5001Z [192.168.0.41]
0/ 100 = 0% |
1 1ms 0/ 100 = 0% 0/ 100 = 0% PK5001Z.PK5001Z [192.168.0.1]
0/ 100 = 0% |
2 35ms 0/ 100 = 0% 0/ 100 = 0% fl-71-3-176-1.dyn.embarqhsd.net [7
1.3.176.1]
0/ 100 = 0% |
3 38ms 0/ 100 = 0% 0/ 100 = 0% fl-184-7-223-14.sta.centurylinkser
vices.net [184.7.223.14]
0/ 100 = 0% |
4 38ms 0/ 100 = 0% 0/ 100 = 0% bb-ftmyflxa-jx9-02-ae0.core.centur
ytel.net [208.110.248.86]
0/ 100 = 0% |
5 39ms 0/ 100 = 0% 0/ 100 = 0% bb-ftmyflxa-jx9-01-ae0.core.centur
ytel.net [208.110.248.85]
0/ 100 = 0% |
6 43ms 0/ 100 = 0% 0/ 100 = 0% bb-wnpkflxe-jx9-01-xe-11-1-0.0.cor
e.centurytel.net [208.110.248.185]
0/ 100 = 0% |
7 61ms 0/ 100 = 0% 0/ 100 = 0% bb-rcmtncxa-jx9-02-xe-1-2-0.core.c
enturytel.net [208.110.248.157]

Trace complete.

C:\Windows\system32>

contacting nettest server..
Local IP: 71.3.178.160
Ping: 79.3 msec
Port: 80: 471 KB/sec 17 KB/sec 506 KB/sec 500
Port: 80: 189 KB/sec 14 KB/sec 234 KB/sec 500
Port: 443: 264 KB/sec 14 KB/sec 299 KB/sec 500
Port: 443: 482 KB/sec 18 KB/sec 513 KB/sec 500
Port: 7255: 333 KB/sec 17 KB/sec 371 KB/sec 500
Port: 7255: 479 KB/sec 18 KB/sec 520 KB/sec 500
Port: 7003: 206 KB/sec 11 KB/sec 234 KB/sec 500
Port: 7003: 481 KB/sec 18 KB/sec 513 KB/sec 500
Port: 7202: 278 KB/sec 14 KB/sec 313 KB/sec 500
Port: 7202: 480 KB/sec 18 KB/sec 511 KB/sec 500
Port: 7499: 244 KB/sec 17 KB/sec 295 KB/sec 500
Port: 7499: 481 KB/sec 18 KB/sec 517 KB/sec 500
Port: 80: 270 KB/sec 13 KB/sec 302 KB/sec 500
Idle NIC bandwidth Send: 1 KB/sec Recv: 5 KB/sec
hit return to exit

This from Florida

Constant DC & SNR on 8-17-2014, it takes all of 3secs to re-log, each and every time.

It seems the server, doesn't want me on, yet allows me to re-log in without issue.

And FYI, this has been the cleanest connection, I have had with this server in alonggggg time!
[Combat (Self)] Your Lunge deals 3252 (1916) Physical Damage(Critical) to Heavy Tactical Drone.
If you have come to the forums, to complain about the AFK penalty, than it is WAI.
MACO/OMEGA/KHG Accolade Bug Link
Praetor of The Romulan Tal Shiar fleet

Last edited by shadowwraith77; 08-17-2014 at 12:44 AM.
Lieutenant
Join Date: Sep 2012
Posts: 74
# 6
08-17-2014, 02:14 AM
Same here. I ran a tracert and it seems that the problem is located at oneof the Cogentco servers bcause after Hop number 10 the response delay takes off at about 187- 190 ms
The Wildcards Fleet
=/\=
Admiral T'Vanto of the I.R.W. Dreaded Balerion (Scimitar Dreadnought Warbird) "Burn them All!"
Ensign
Join Date: Aug 2014
Posts: 1
# 7 tired of the lack of help
08-17-2014, 05:32 AM
Can you guys actually be of some use? Instead of this "post your diagnostics".... Obviously its a problem on your side when multiple individuals are having the same problem.... servers are not responding...and we have yet to actually hear from arch... this is stupid. When you guys figure out the problem, feel free to share it with YOUR CUSTOMERS!
Captain
Join Date: Oct 2012
Posts: 3,827
# 8
08-17-2014, 08:17 AM
Well out of all the DC's & SNR's, this error popped up as well.

Login server disconnected: 208.95.186.37:7422
[Combat (Self)] Your Lunge deals 3252 (1916) Physical Damage(Critical) to Heavy Tactical Drone.
If you have come to the forums, to complain about the AFK penalty, than it is WAI.
MACO/OMEGA/KHG Accolade Bug Link
Praetor of The Romulan Tal Shiar fleet
Ensign
Join Date: Jun 2012
Posts: 2
# 9
08-17-2014, 09:37 AM
Oh, so I am not the only one with this problem? Well have they at lest sead that there is a problem and they are working on it?
Captain
Join Date: Jul 2012
Posts: 543
# 10
08-17-2014, 03:13 PM
Quote:
Originally Posted by crimpson7 View Post
Same here. I ran a tracert and it seems that the problem is located at oneof the Cogentco servers bcause after Hop number 10 the response delay takes off at about 187- 190 ms
12 100 ms 98 ms 99 ms be2138.ccr22.bos01.atlas.cogentco.com [154.54.43
.202]
13 278 ms 210 ms 207 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.

Ya mine as well.. my route is all 30 to 50 till it hits hop 12 and 13.. I'm getting disconnects in STO as well and NWN.. and a lot of them.
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