If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
On Tuesday, December 2nd from 8:00 a.m. to 11:00 a.m. PST, we will be performing scheduled maintenance on the Cryptic Account system. Creating new accounts may be down during this time.
During this time you may not be able to create any new accounts on any Cryptic web site; this would include the Champions Online and Star Trek Online official web sites. The game forums will not be affected, and will remain available during this time.
We apologize for this inconvenience and thank you for your patience!