Tried logging in today, it goes as far as saying it is loading the character list, then hangs for a few seconds before the message 'Account Ticket Timeout' appears.
The account server was having maintenance at the same time IIRC so it would stop people from logging into Redshirt or Tribble as well.
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I am getting a similar error as I type this. When I try to log into Redshirt it hangs for a second or two while retrieving character list, than gives the 'Account Ticket Timeout' message. I have tried to log on several times in the last 15 minutes or so. I am able to log onto Holodeck just fine