Lt. Commander
Join Date: Dec 2007
Posts: 120
Everything seems fine at first, launcher loads/patches, I can "ENGAGE" but after my character is loaded and I press "PLAY" the entire computer shuts down. I've tried this on my laptop and two desktops now, the current computer has perfectly updated everything and the game isn't even running long enough to overheat. The game is just entirely unusable.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
02-19-2010, 04:54 PM
can you post the specs of your systems (dxdaig)
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
02-19-2010, 05:28 PM
What power supply and what resolution are you running at? You may want to attempt running at the lowest resolution because it could be your video card drawing to much power off of the PSU Rail and shutting the PSU down.

EDIT: Wait, you have three systems all shutting down at the same point?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
02-19-2010, 05:58 PM
Vista 32bit
NVIDIA GeForce 9600 GT
Driver Version: 8.17.11.9621
4GB RAM
1680 x 1050 resolution
600 watt power supply

"Wait, you have three systems all shutting down at the same point? "

I have run this on my laptop, it shuts down. I then installed it on my desktop computer, it shuts down. I now have it installed on my husband's desktop computer, it shuts down. All at the same point.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
02-19-2010, 06:27 PM
Quote:
Originally Posted by Persephone3 View Post
I have run this on my laptop, it shuts down. I then installed it on my desktop computer, it shuts down. I now have it installed on my husband's desktop computer, it shuts down. All at the same point.
Did you install the game seperately on each system or did you copy the files from one system to the others? Maybe a bad file that got copied.

Go to the options menu of the launcher and check the force verify box.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
02-19-2010, 06:43 PM
I installed the game separately on each system.

I'm trying the force verify now.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
02-19-2010, 06:50 PM
Quote:
Originally Posted by Persephone3 View Post
I installed the game separately on each system.
That is very odd then indeed. Virus maybe that is on all three systems? Being a laptop and 2 PCs it is the only thing they really could have in common.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
02-19-2010, 06:53 PM
Quote:
Originally Posted by USSWasabi
That is very odd then indeed. Virus maybe that is on all three systems? Being a laptop and 2 PCs it is the only thing they really could have in common.
Actually the only thing all three have in common is this game.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 9
02-19-2010, 06:59 PM
Quote:
Originally Posted by PegasusMD
can you post the specs of your systems (dxdaig)
------------------
System Information
------------------
Time of this report: 2/19/2010, 21:53:05
Machine name: CRAIG-PC
Operating System: Windows Vista™ Ultimate (6.0, Build 6000) (6000.vista_gdr.091208-0542)
Language: English (Regional Setting: English)
System Manufacturer: INTEL_
System Model: D955XBK_
BIOS: Default System BIOS
Processor: Intel(R) Pentium(R) D CPU 3.20GHz (4 CPUs), ~3.2GHz
Memory: 3068MB RAM
Page File: 779MB used, 5545MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6000.16386 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 9600 GT
Manufacturer: NVIDIA
Chip type: GeForce 9600 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0622&SUBSYS_0546196E&REV_A1
Display Memory: 2286 MB
Dedicated Memory: 1007 MB
Shared Memory: 1278 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
Driver Version: 8.17.0011.9621 (English)
DDI Version: 9Ex
Driver Attributes: Final Retail
Driver Date/Size: 1/12/2010 12:03:34, 9388648 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-4562-11CF-4B5F-4D251FC2C535}
Vendor ID: 0x10DE
Device ID: 0x0622
SubSys ID: 0x0546196E
Revision ID: 0x00A1
Revision ID: 0x00A1
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
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{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
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{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_8384&DEV_7683&SUBSYS_80860013& REV_1032
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.00.5840.16387 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/2/2006 02:36:49, 235520 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 10
02-19-2010, 07:02 PM
I tried the force verify and the game shut down once again after it was all verified and I'd got to the "PLAY" button. Can you think of anything else besides a virus? I've already wasted my entire day off trying to get into this game.

Edit: I also want to add that this is a new issue, it was working fairly OK on the laptop from last Saturday 2/13 until Wednesday 2/17. It fried the laptop Wednesday night - I chalked it up to the laptop not being able to handle the game in the end. I was even willing to believe it was my desktop computer that perhaps wasn't up to date or something like that but now that it's installed on my husband's computer I cannot imagine this is anything but a serious error in the game.
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