Join Date: Dec 2007
Posts: 148
# 1 Screenshots Blank
02-19-2010, 03:51 PM
Hey there,

Whenever I take a screenshot, either by the slash command or the print screen button, it shows up in my STO screenshots folder as just an all black, blank picture.
Join Date: Dec 2007
Posts: 148
# 2
02-20-2010, 07:52 AM
I had to create a screen shot folder and it won't even save screens there. print screen just hits me with a black background as well when copy -pasting to paint or photoshop...
Join Date: Dec 2007
Posts: 148
# 3
02-20-2010, 04:49 PM
Yep, same here.. can't find any way around it except to spam the print screen button, then it sometimes creates a normal picture on maybe the 25th try :/
Join Date: Dec 2007
Posts: 148
# 4
02-21-2010, 08:36 PM
Are you running windows 7 and an ATI graphics card? I would love a fix sometime soon...
Join Date: Dec 2007
Posts: 148
# 5
02-21-2010, 08:41 PM
Windows 7 64-Bit and Nvidia 295 GTX
Join Date: Dec 2007
Posts: 148
# 6
02-21-2010, 09:57 PM
Prt Scr worked fine in Beta...now it won't even take screenshots in game. Running with Vista here...
Join Date: Dec 2007
Posts: 148
# 7
02-22-2010, 05:15 AM
Try typing /screen into chat and look for the popup selector. Gives a variety of options that you can select. Doing the screenshots this way with one of .jpg options seems to be more reliable for getting screenies.
Join Date: Dec 2007
Posts: 148
# 8
02-22-2010, 06:43 AM
Doesn't work, trust me I tried.

It won't even save screens anywhere in the ST-O folders.

-edit- system specs

Windows 7 64 Bit (vista upgrade)

ATI Radeon 4350, 512 dedicated, DVI + HDMI, Direct X 10.1

AMD Phenom X4 910 2.8 ghz

8 gigs DDR 3 RAM
Join Date: Dec 2007
Posts: 148
# 9
02-27-2010, 02:01 PM
Screen shots are saved in your Users\Public\Cryptic Sudios\Star Trek Online\ Live\Screenshots folder. Not into the clip board. Did you check under your Cryptic folder? I'm using Windows 7 64bit here.

I just did it, and it works fine here.
Join Date: Dec 2007
Posts: 148
# 10
03-02-2010, 09:42 AM
That has been mentioned with identical results earlier, before I upgraded my PC (old 4 year old XP rig) the PrntScrn -> paste function worked just fine.

The Screenshot folder wasn't there and I had to create it on the current install/new computer.


Sorry for the Necro but the problem still persists here on the forums and from players in-game, waiting on a fix, kinda annoyed after purchasing that lifetime sub. Also to those creating new topics for the same problem look up previous posts and post there (here!).

I also tried running it in XP compatibility but not also did it not work sound fx and music cut off.
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