Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Need Help Logging In
02-19-2010, 06:52 PM
Hi,

I am getting the same message many have received when trying to log on..."Disconnected from Server. You are not able to log on at this time" or something similar. I was playing fine and with the digital download version and a pre-order 1 year subscription. Now, on my dashboard I see the following:

Activated Features
Star Trek Online - Preorder
Star Trek Online - Preorder
Star Trek Online 12 Month Subscription Preorder

This appears to be a problem. When I try to re-enter my digital version retail key again, it sends me to another payment prompt for another annual subscription sign up fee. Anyone know why? Very frustrating to pay not to play!
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