Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Cant make a ticket
02-22-2010, 01:38 PM
Have Cryptic shut down the ticket system?

I just bought the game today, and the launcher crashes EVERY time, and comes up with an error report. I then tried to create a ticket via the support page, but nothing happened when i pressed the link in the tech section.

As far as i can tell, im not the only one with problems after the latest patch, so i was wondering if they had gotten spammed by tickets and shut the system down temporarily?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
02-22-2010, 02:48 PM
Did you first Activate your Key? Can't do anything till you do that.

http://www.startrekonline.com/activate
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
02-22-2010, 10:52 PM
yes i did. My account is active and everything.

I enter the support page, use the link submit/review tickets, then create ticket and tech issues. Under that tab is 6 or 7 different links, one named crashes, and when i hit that, nothing happens
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