The latest driver is 22.214.171.1246. for Vista, get the latest driver for whatever Windows your are running. Download this to your computer. But when you try to install it to your computer itís going to give you an error saying that it wonít be able to install. What you have to do is go to your display setting, then to advanced settings, look for your graphic card adapter mobile Intel 965 and hit properties. Then go to driver tab, manually uninstall your driver by hitting the uninstall button. Once your driver uninstall your display will become huge. Then try installing the newest driver again 126.96.36.1996 it should work and you would have to restart your Dell. Now try loading Star Trek Online, it should work.
Couple of things just to clear up any confusion. The first is that the Intel 965 isn't a graphics card - it's a chipset integrated onto the motherboard. Secondly, you're not updating the chipset, you're just updating the drivers.