If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
I just wanted to let everyone know that we are currently updating our SSL certificate for this site. As a result, you may see some strange messages asking if you trust our site popping up when you attempt to log in here.
We are still perfectly secure, don't worry, we're just updating. Your stuff is safe, and the notification should be going away shortly.
Thank you in advance for your patience!
UPDATE: This has been fixed. Thanks again for your patience everyone! UPDATE #2: This has been fixed for long enough, I'm unsticking this message.