If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Tonight’s update contains setup files needed to allow players to copy their characters from Holodeck to the new Test Server “Tribble”. Once we can confirm that character copy is functioning as expected, we will turn on access to the Test Server. Players will then be able to copy over their existing Holodeck characters and test new updates before they go Holodeck (including the first of the new Borg Special Task Force Missions). Your Holodeck characters will remain intact on Holodeck and unaffected by anything that happens on Tribble. More details and instructions to follow once we turn on access to the Test Server.