Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Can't start the game :-(
02-26-2010, 09:57 AM
Hi @ all,

Just got my STO and installed it on my new PC, after installing the pach I was not able to start the game reciving follwing Error msg:

Corrupt pig file detected\nRead failed for file: Animation_Library/Core_4arms_Male/Scale/Scale_4arms_Male.Atrk

any suggestions how to solve my problem?


br
Tarr32
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
02-26-2010, 10:03 AM
Did you run a file check before logging in?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
02-26-2010, 10:05 AM
Did you download a 3rd party download service?

If youw ant to doa file check, on your launcher, click options, then force verify, then OK
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
02-26-2010, 07:00 PM
Thanx for hints but suggestions did not help to solve the problem.

br
Taar32
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
02-26-2010, 07:43 PM
having a similar issue where the game crashes as it's loading (after launcher, the initial cryptic loading screen).

When I start the launcher now it asks me to verify the files which I've done twice with no positive effect. I've now renamed my Star Trek Online folder and letting the launcher re-download everything, hopefully that will fix it.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
02-26-2010, 10:25 PM
OK, have redownloaded the entire game and it still crashes when opening.. Anyone else seeing this?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7 Loading Screen Freeze
02-26-2010, 10:29 PM
I am having the same problem. Freezes at the Cryptic Loading screen. Verifyied several times with no positive result. Would love to play before my five buddy days are up.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
02-26-2010, 10:36 PM
Delete the main pig file that this one is located in. It should be listed in your log file above this line.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 9
02-28-2010, 08:41 AM
Day 3 Cusomer service no Answer. Porblem still not solved.


After deinstall and reinsalling the game and again of 3-4h paching this error still cant be solved. And the Customer service is still not ansvering my call.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 10
02-28-2010, 05:11 PM
if you are using vista or win7 . unistall
turn off any anti-virus program that does checksum check of files as they are saved.

right click on the installer exe and set to run as admin
Install in a directory other than windows or program files directory.
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