But what it all comes down to is the complete lack of perspective. Because it's a MMO, some people feel like they are entitled to some sort of life commitment partner that will keep them entertain indefinitely. Many of these people plan on playing 30-50 hours a week, then go nuts once the dream is shattered that the MMO will not fulfill this, "I had such high hopes for this game. blah blah blah". Many go on to rant over running out of content after playing 60+ hours. Which is always quite good when compared to a single player game's play time.
Every other major MMORPG has far more than 60 hours of content, and STO doesn't even have that.
I don't expect a life commitment partner, but I do expect more from my major hobby, especially considering every other MMORPG can provide much more content.
It's not just the amount of content, though, it's the quality of it. This game is so freaking repetative I couldn't make it to admiral, and I play pretty often.