Lt. Commander
Join Date: Dec 2007
Posts: 120
# 11
03-01-2010, 03:43 PM
You guys desperately need new management. You have not made any friends over this, and in fact, have lost quite a few.

And this response, which basically says nothing, is not going to help.
Lt. Commander
Join Date: Dec 2007
Posts: 120
Give all the people who bought the game at launch an extra month of free play time when they renew their subscription: Subscribe for one month, get another month for free.

Give lifetime and one-year subscribers some in-game extras, items and Cryptic points to make them happy. After all, they are the ones who supported you most Cryptic, they deserve something. Something like a special tier 5 ship, a special title, special weapons, uniforms.. etc, will be a very nice gesture, and will renew their confidence in your company. It's just a way to remind them that you still care even though you already got their money.

Problem solved.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 13
03-01-2010, 03:44 PM
Even that small of a reply 3 days ago would have put out alot of fires, but now I think your going to get alot of anger at the lack of a more detailed response.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 14
03-01-2010, 03:44 PM
shouldn't that be 60 EXTRA days of free play?

And I will wait to accept your apology until I hear your actual resolution?

Or was stealth pulling the deal, and then reneging on those who actually fell for it, saying it was a typo, your resolution? please Clarify.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 15
03-01-2010, 03:44 PM
/goflclap
+1
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 16
03-01-2010, 03:44 PM
thanks for the reply, doesn't really say much about certain concerns.

such as are you going to continue to offer a sale on subscription prices for new subscribers and are you going to honor the sales of copies sold while the deal was available with the 60days extra?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 17
03-01-2010, 03:45 PM
Wait, weekend deal? I thought it was supposed to run through March 3rd? I used it to buy the DDE, and I was going to buy the CE...

Well, I guess it just goes to show that the early bird gets the worm. I can probably use that $80 elsewhere anyway...
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 18
03-01-2010, 03:45 PM
Fun game, congrats cryptic.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 19
03-01-2010, 03:45 PM
Quote:
Originally Posted by GM_Marauder
Hi everyone,
First, we respect the time, energy and passion the community has put into their opinions regarding the promotion that ran this weekend on Atari.com, offering a $10 discount and 90-days of free play.
Fixed that for you.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 20
03-01-2010, 03:45 PM
Weekend promotion? It originally said it was going to end March 3.

Why the change without notice?
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