I am a big Star trek fan and enjoy the game very much. It takes a bit of time to get to know the way around but once that's done things get clearer. For example, it took me quite some time to find out how to travel at full impulse....
The other thing I've noticed is that there are people flying around with the rank of Admiral, with this being a pretty new game I just wonder how the hell they got to that rank so fast! Maybe that's a little bit of the feeling I feel coming up, it takes a long time before it is possible to get a new ship.
As a suggestion, would it be nice to make it possible to acquire some ships by winning the battle under certain conditions? Anyway I am at rank Luitenant 8 now and a little bored with my vulnerable ship....everything is at highest level possible for this ship, shields phasers etc, but in some situations I enter an area and get destroyed in under 10 seconds.
Must be hard to find the right balance for everything, anyway good luck and keep things going!
I play the game quite a bit myself, but stay fairly busy. There are plenty of things to do, but not too much of each individual thing. When I am not in PvP or helping my fleet, I am usually battling the borg. I seem to get bored/annoyed easier with the STF than I do most other things.