Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 subscription refund?
03-05-2010, 01:37 PM
I was going to cancel my account, but I missed the billing date by a day, so now I just paid 15 dollars for a month that I'm not going to play. Is there some phone number or something I can contact to get a refund?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
03-05-2010, 01:48 PM
Quote:
Originally Posted by Aigik View Post
I was going to cancel my account, but I missed the billing date by a day, so now I just paid 15 dollars for a month that I'm not going to play. Is there some phone number or something I can contact to get a refund?
Phone Support:

We also offer live phone support Monday through Friday, 8:00 a.m. to 5:00 p.m. PST US and 8 GMT to 16 GMT UK. You can contact us by phone at:

(USA)
+1-408-404-1714

(UK)
0870 490 0617
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
03-05-2010, 07:12 PM
At least you had the option to cancel. I received 3 different answers on why i had nocancel option on my account .
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