Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Account Error
03-05-2010, 07:51 PM
So, I let my sub expire and for some fleet reasons I decided to resub at least for a month. I renewed my subscription and whenever I try to connect the patcher says "Account Error -- Please Contact Billing Support." I have a retail key, a preorder key, closed beta key, and open beta key all registered on the account. Also under subscriptions it says "Game Card - Active". I didn't use a game card, but still it says active.

What gives?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
03-05-2010, 08:07 PM
Looks like you have the sub setup with an expired CC.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
03-05-2010, 08:09 PM
4/10 isn't an expired card... yet rofl. Unless, of course, I accidentally clicked 3/10 instead. Did I? How do I fix it?

Besides, why would it say "Active" if it is expired?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
03-05-2010, 08:15 PM
Well, it appears to be working now. I deleted that card and re-entered the information. Maybe I clicked the wrong month for the expiration date.

Thanks for the help code.
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