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Reload this Page Help! Cryptic billing me and I have NO active accounts. Cryptic DOES NOT answer!
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Jolan tru Captain!

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***Resolved Issues***
  • "Login failed for unknown reason" error
  • Missing additional character slot for current/ lapsed Gold Members
  • Slow patching in the launcher
  • A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally

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# 21
03-08-2010, 06:29 AM
EDIT: I moved this post to the Billing issue thread.
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# 22
03-08-2010, 08:08 AM
Well I got my bank to remove the overdraft fees thank god. Now I'm trying to call Cryptic. Been on hold 31 minutes and counting ...
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# 23
03-08-2010, 09:11 AM
I was on hold for 45 min then was hung up on.
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# 24
03-08-2010, 09:19 AM
Quote:
Well I got my bank to remove the overdraft fees thank god. Now I'm trying to call Cryptic. Been on hold 31 minutes and counting ...
I've raised to the billing dev team and they are invesitgating. I am tracking the Jira myself, so I'll get back to you when we know more.
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# 25
10-26-2010, 01:06 PM
Quote:
Originally Posted by NinetyNine
Since you're posting here to complain, you do, in fact, have an active account.
you are an idiot... of course he has an active account... because cryptic is charging him. the problem is that he doesn't WANT an active account, and i'm going to go out on a limb here, and suggest that he went into his account settings and hit "cancel" ... only they never stopped billing him. it's just a guess... but thank you captain obvious for reiterating what the guy just said.
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# 26
10-26-2010, 03:10 PM
This tread is 7 months old......
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