If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
Currently we are experiencing an issue with our account server. You may experience problems claiming items from the c-store and activating subscriptions, but it is not affecting game play. We are working on resolving this issue as quickly as possible. We will update this thread when we have more information.