Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 EU connectivity issues
03-08-2010, 12:38 PM
Rather than try to comment on each thread, I'm just going to start a new one. We are aware of connectivity issues inside the EU, but these are not coming from us or our direct providers so we can't do anything about it other than wait for affected ISPs to resolve the issue. We apologize for the inconvenience and will continue to monitor the situation.

tl;dr Not us, sorry, have to wait.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
03-08-2010, 12:42 PM
Ok thanks, at least we know it wasn't your fault
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
03-08-2010, 12:42 PM
Ok, now we know something atleast, thank you for that. Might be an idea to post this in the launcher to? As a lot of people dont go to the forums.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
03-08-2010, 12:43 PM
Am I supposed to believe that multiple ISPs are coincidentally having problems, and these problems are coincidentally only affecting YOU?

How stupid do you think we are?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
03-08-2010, 12:45 PM
Thanks for update, is there any thing we ca do I.E call isp and shout at them
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
03-08-2010, 12:47 PM
Quote:
Originally Posted by Lt.Expendable
Am I supposed to believe that multiple ISPs are coincidentally having problems, and these problems are coincidentally only affecting YOU?

How stupid do you think we are?
More likely its a single one with a bad link somewhere. This isn't an issue with your residential ISP, this would probably be something with a backbone provider that runs transit for smaller companies.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
03-08-2010, 12:47 PM
Quote:
Originally Posted by Lt.Expendable
Am I supposed to believe that multiple ISPs are coincidentally having problems, and these problems are coincidentally only affecting YOU?

How stupid do you think we are?
Wow, do some research before shooting your mouth off. ISPs connect through other ISPs who connect through other ISPs, way many levels above the consumer ISP you connect to. If some provider somewhere between your ISP and Cryptic's has problems, this could easily affect many people across many different consumer ISPs.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
03-08-2010, 12:48 PM
I think we all require a little more information than blaming multiple ISP's! Also the lack of information over the last 5 hours is very poor.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 9
03-08-2010, 12:48 PM
That is complete crap, if you actually read the threads to do with this, you will see that it is more than a single country, plus I am sure that if this were an ISP issue it would affect more than just our STO connection. I am running Youtube right now (more populous than YOUR connection Cryptic) and it is running flawlessly.

Don't assume we are a bunch of mindless robots, this is BLATENTLY not an ISP issue.

TAKE RESPONSIBILITY!!!!!
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 10
03-08-2010, 12:48 PM
Sometimes I wonder why I waste my time trying to play this game
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