More likely its a single one with a bad link somewhere. This isn't an issue with your residential ISP, this would probably be something with a backbone provider that runs transit for smaller companies.
Well at least we've gotten an official reply. Thx Cryptic and I hope the issue is resolved quickly. I'll just have to go watch all ST movies again I guess.
I must admit I do kinda agree with coderanger, the fact that the EU has such a wide array of ISP's all using different systems and infrastructures makes it difficult to believe that such a large quantity are being effected by the same issue when accessing the game, website and forums, yet other international and US based online softwares and websites are able to be accessed without problems clearly points to an issue with your end.