Go Back   Star Trek Online > Support > Gameplay Bug Reports
Login

Notices

Reply
 
Thread Tools Display Modes
Lt. Commander
Join Date: Dec 2007
Posts: 120
I recently acquired a code for the TR-116 Carbine Phaser Rifle I logged into my account and entered the code here on Star trek online 2 days ago but the weapon has not showed up at the C-store. When I look in my account page that lists all the items I've unlocked. it shows up as: "Star Trek Online - Preorder" Did I get a bad code or is the problem/glitch with the game?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
03-12-2010, 02:04 PM
have you tried looking under the 'special unlocks' tab in the c-store?, if not i suggest you do so.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
03-12-2010, 02:15 PM
After investigating your account, I see that you do not actually qualify for the TR-116 Rifle (it's not a phaser, it's a regular bullety-gun, for what it's worth.)

The code you most recently entered is only a Target pre-order code. This does not unlock anything by itself. All this code does is tell your account that you've pre-ordered the game from Target. In order to obtain any pre-order items, you have to order the associated retail key.

So while you unfortunately do not qualify for this gun at this time, if you get your hands on a copy of the game from Target and add that code to your account as well, you should then be able to get the TR-116 with no further problems.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
03-14-2010, 04:09 AM
Thx. Unfortunetly the seller "forgot" to omit that piece of info when I bought it
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
03-17-2010, 08:29 PM
I would definitely contact customer service. They can correct your problem, as they did for me.
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off


All times are GMT -7. The time now is 12:16 AM.