Lt. Commander
Join Date: Dec 2007
Posts: 120
# 11
03-25-2010, 04:11 PM
Quote:
I also was able to patch the tribble server but once again when i try to log on to holodeck as soon as it tries to patch it crashes.

This time it gave me Error Ticket Id 5257663
Try clearing your HKCU\Software\Cryptic Studios\CrypticLauncher::GameHistory key. It looks like some weird read error when it tries to use your Tribble patch data to speed up Holodeck patching. I'll poke people and see if we can figure out why that is.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 12
03-25-2010, 04:12 PM
Quote:
why isn't anyone giving updates? atleast telling us there trying to help us lol
i would really like to play
If you get a crash and don't provide the error ID or some other way to identify the crash I can't really do anything (barring telepathic revelations).
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 13
03-25-2010, 04:21 PM
I just got off the phone with tech support and the guy on the phone contacted one of the higher tech guys while i was on the phone. He said that one of the files has gottern corupted and force verify will not fix this and the solution is to go to the game folder and cut the Live Folder and move out of the game folder and redownload the whole 11 gb's over again

I'm doing that now and I will let you know if it works
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 14
03-25-2010, 04:27 PM
that didn't fix th eproblem it still crashed while downloading the 11 gb patch and gave me no error id number
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 15
03-25-2010, 04:37 PM
what is posted in the crash , error , shutdown etc in the log files ( timestamped at the time of the crash.)
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 16
03-25-2010, 04:41 PM
here's what the crash log says


100111 23:15:31 1 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100111 23:44:07 1 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100112 13:46:47 1 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100112 17:27:23 1 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100112 18:13:07 1 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100112 18:42:21 2 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100112 19:02:59 4 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100112 19:38:06 4 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100112 20:08:24 1 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100112 21:21:33 20 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100112 21:23:11 1 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100112 21:25:23 1 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100112 21:29:25 1 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100112 21:34:18 1 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100112 21:48:42 3 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100112 22:36:00 4 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100112 23:49:44 16 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100113 00:39:36 23 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100113 00:42:27 1 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100113 00:44:32 1 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100113 03:04:16 1 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100113 14:53:46 18 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100113 16:03:03 23 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100113 18:48:28 22 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100113 19:08:37 12 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100113 19:18:49 2 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100113 19:29:11 5 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100113 20:20:26 23 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100113 23:09:36 29 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100114 01:39:02 3 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100114 02:47:22 5 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100114 20:26:54 45 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100114 22:09:09 1 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100114 22:52:55 20 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100115 01:34:58 20 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100115 16:32:39 19 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100115 17:51:37 26 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100115 20:40:25 1 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100115 21:23:37 19 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100115 22:28:08 16 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100116 02:22:14 43 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100116 04:17:49 8 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100116 05:25:53 11 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100116 16:46:01 67 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100116 18:41:27 37 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100116 21:25:33 1 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100116 21:29:53 1 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100116 21:36:27 1 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100116 21:47:02 1 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100117 01:29:45 33 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100117 16:11:14 21 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100117 17:25:43 21 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100117 20:11:29 1 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100117 20:48:08 9 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100118 00:40:30 14 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100118 02:15:32 1 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100119 00:46:18 44 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100119 22:59:46 7 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100119 23:58:09 1 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100120 01:56:06 18 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100121 00:08:47 7 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100121 01:57:31 31 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100121 21:16:06 94 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100121 23:59:40 47 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100122 01:57:39 45 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100122 16:09:31 1 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
100122 16:33:23 11 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShoudlQuit()
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 17
03-25-2010, 05:04 PM
Quote:
Originally Posted by gt86 View Post
here's what the crash log says

100122 16:33:23
January 22nd. Do you think this is relevant? Because I don't.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 18
03-25-2010, 06:01 PM
Quote:
Originally Posted by coderanger
If you get a crash and don't provide the error ID or some other way to identify the crash I can't really do anything (barring telepathic revelations).
I dont understand how it was working fine last night...it tried to download the patch...and it froze and it couldnt restart downloading it? lol What am i spose to do if its baring any error wtf am i spose to do than? just unistall and start all over?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 19
03-25-2010, 06:40 PM
can i atleast know how to get these error ids lol
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 20 same thing here...
03-25-2010, 06:51 PM
I am getting the same issues as the others, tried it normally as well as right clicking and running as administrator which fixed issues with patching in other games I shall not mention. It indeed is frustrating and it blames me loosing connection to the server as the fault. Have not gotten past 8.7% downloaded so far...
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