I had the same problem but while tooling around in the registry I noticed that it had changed the Install path to my E: drive whitch is the cd rom ... So I modified the string making it D: whitch is my external drive and bam it worked... something to check.
Please, I need help! I don't know what is to do to solve this problem. I payed money to be able to play three month, first time this year. But everytime the launcher crashs directly before the patch can start.. Then comes the error message:
Oops! Your Cryptic application has crashed. To help us out, please indicate what was going on at the time of the crash, while we gather information.
[cancel] Error Ticket ID: 11476151 [Submit]"
What can I do? I didn't have problems with the Launcher last year...