I am having the same problems. I would like a fix. Now the Phone support is saying they are not providing live support at this time. Please go to Crypticstudios.com/support and open a ticket. Now that site does not even exist. I go to STOs website and I still cannot open a ticket. Any Ideas?
Had a buddy install STO for the first time last night, made a character and then tried to continue and crashed. Now the game crashes before he can even fully load up character selection.
Had a buddy install STO for the first time last night, made a character and then tried to continue and crashed. Now the game crashes before he can even fully load up character selection.
Any ideas?
I'm having exactly the same problem - won't even make it to character screen. I've redownloaded and reinstalled - plays for a few and does the same thing - crashes before or just after getting to the game screen.
Game has been working fine up til last week and all other games are working fine. I even replaced graphics card to no avail.
Getting this as well now. Played fine for a while, now the game is crashing right at the character screen. Bought a Life sub last month, not at all pleased.
The first thing to try after a Client 'crash' is to toggle the 'verify' option in the launcher 'options' menu to check for, and correct corrupt files... Have you tried doing this???
The first thing to try after a Client 'crash' is to toggle the 'verify' option in the launcher 'options' menu to check for, and correct corrupt files... Have you tried doing this???
Indeed, i have. Deleted "hogg" files, and while it seemed to work after i deleted and restarted, redownloaded and re-entered the game under "safe mode" now its crashing again at the character select screen.