Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Guild Mail Issue
04-16-2010, 06:22 PM
Hey everyone - we've found a fairly major bug with our new Fleet Mail system, so we'll be turning it off over the weekend while we try and get it working properly.

Specifically, the mails that you'd send out in bulk through the Fleet Mail system would still count for our anti-spam auto-silence system. In other words, by sending out a single email to your entire fleet, you'll almost certainly be auto-silenced.

If you've ALREADY been auto-silenced as a result of this glitch, please submit a GM Support ticket as soon as possible so we can manually remove your chat ban.

Sorry for the inconvenience everyone, and thank you for your understanding on this. We're working on getting this fixed up and working properly as quickly as possible.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
04-19-2010, 05:48 PM
This issue is no longer occuring in Star Trek Online, so I'm unsticking this thread.
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