Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 what to do in an emergency ?
05-08-2010, 02:06 PM
Hi Sir,

I payed for a lifetime agreement, but I have no idea how to contact them in case of an emergency ?
Can somebody please give Me a legite adress for STO or CRYPTIC please ?

soon our voices must become one, or one must leave


Eskaton
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
05-08-2010, 02:07 PM
And what emergency would that be?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
05-08-2010, 02:09 PM
You can contact them via the Ticket Support System.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
05-08-2010, 02:24 PM
According to the California Secretary of State, Cryptic Studios, Inc. is located at 980 University Ave Los Gatos, CA 95032.

If you go here: http://www.whitepages.com/reverse_address and type in Cryptic's address, you'll find several direct phone numbers for Cryptic Studios. Though I'm fairly certain that no one will be in the office until Monday morning.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
05-08-2010, 02:28 PM
I'm pretty sure that they won't fix your gas leak.

As for emergency? nothing is an emergency in a video game. It's just inconvenience. Submit a ticket. They removed their telephone support number and staff.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
05-08-2010, 02:32 PM
Well you live in Belgium and i dont know what the emergency number is there.
If its ingame submit a ticket.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
05-08-2010, 02:34 PM
how about a hacked game account?
i'd call that an emergency ^^
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
05-08-2010, 02:35 PM
Quote:
Originally Posted by Z3R0B4NG View Post
how about a hacked game account?
i'd call that an emergency ^^

Yeah that can happen when you buy your account on ebay.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 9
05-08-2010, 04:20 PM
Quote:
Originally Posted by Z3R0B4NG View Post
how about a hacked game account?
i'd call that an emergency ^^
You still raise a ticket. Give it a title like, "My account has been stolen". While you won't get your account back any quicker they will lock lock it sooner.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 10
05-08-2010, 04:22 PM
Well you probably should be a little less vague. But just follow the support link off the main page.

And remember, always wear clean undergarments in case of an emergency.
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