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Join Date: Dec 2007
Posts: 142
# 1 Server is Down?
05-08-2010, 02:32 PM
Hi,

I just downloaded the demo of Star Trek Online. I have registered my account. When I start the launcher and log in, the server status icon in the top right corner of the window goes from "Server Up" to "Server Down", and the text "Account error, please contact billing support" appears in the bottom right of the window.

I clicked the contact link, but this problem is not listed on the page it sends me to. Can anybody suggest what I might be doing wrong?

Thanks!
Join Date: Dec 2007
Posts: 142
# 2
05-08-2010, 03:31 PM
If you already have an account, you just need to activate your account for demo access at http://www.startrekonline.com/user/f..._start/Cryptic That should allow you to connect, patch, and play.
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