I think there needs to be some form of level based channel chat, insted of just zone.... like a Lt. , Lt Cm channels that you unlock as you gain thous ranks... thats one thing i miss from the other MMOs i have played... 2 reasons i can think of off the top of my head
1. Better place for newbies to ask questions about quests or equip.
2. Easy way to try and get ppl to help out with fleet actions.