Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 How long should it take?
05-11-2010, 07:09 AM
Hi,

After you've done your Game Key and you get e-mail. How long does it take before it usually appears on your Dashboard.

Right now mine reads:
Star Trek Online

Activated Features

* Star Trek Online - Preorder
* Star Trek Online Lifetime Subscription
* Wrath of Khan Admiral's Uniform
* Star Trek Online - Collector's Edition

Subscriptions

* ACTIVE

-----------------------

But it doesn't show the STO Uniforms.

Does this outfit not show up here or does it just take a while?

Thanks!
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
05-11-2010, 12:36 PM
it should all be available from either the tailor in the major stations, or possibly from c-store cost:free.

if that doesn't work, you'll need to submit help request.

it should appear within 24 hours.

nice avatar btw
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
05-11-2010, 02:02 PM
Quote:
Originally Posted by Trilaac View Post
it should all be available from either the tailor in the major stations, or possibly from c-store cost:free.

if that doesn't work, you'll need to submit help request.

it should appear within 24 hours.

nice avatar btw
lol! admit it! The avatar's the only reason you responded!

It did appear at the tailor as you said it would, so I get to avoid the dreaded wait for a response from Support.

I still don't see it listed on the site (unlocked thingies), so I'll give that 24 hours.

Thanks!
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
05-11-2010, 02:16 PM
the uniforms that are part of a game package don't show up as a separate listing in the dashboard. The only ones that do hare special key for a specific uniform (like the wrath of khan) that were part of a special promotion (magazine, blue-ray dvd , fast food , etc)
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
05-11-2010, 02:18 PM
Quote:
Originally Posted by PrincessCyn View Post
lol! admit it! The avatar's the only reason you responded!

It did appear at the tailor as you said it would, so I get to avoid the dreaded wait for a response from Support.

I still don't see it listed on the site (unlocked thingies), so I'll give that 24 hours.

Thanks!
The Contents of the individual retail packages are NOT ITEMIZED... So if the Uniforms you're talking about are included as part of the 'Collectors edition', then that's the only listing you're going to see...
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
05-11-2010, 08:16 PM
Check the C-Store in game it might be listed under the free tab.
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