If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
I downloaded the Star Trek Online trial cause I tried then World of ******** one and didn't like that much, but when I attempt to start it, it asks from Account Name and Password. So I put in my desired details only to find I needed to register first. So I registered and attempted to login again and I get "Account error, please contact Billing Support" but that doesn't make sense as I shouldn't have to be billed to play the trial. Please help i really want to check this game out.
I'm having the same problelm. I've been a registered Cryptic user for a while. Downloaded STO trial via Steam, but it won't let me log in. I get the same error. Can someone please help?
Once everything has finished downloading, Install Star Trek: Online, and run the game. Now, some of you may experience a similar issue too me in which it simply says " Account Error " and " Server Down ", It took some googling but i found the answer too this, all you have too do is be logged into your account via the website and then click:
We are working on some sweeping changes to the way the Demo Program and Demo Accounts function in Star Trek Online. While these changes are underway, we have turned off the Star Trek Online Demo and suspended the trial program. This means that players who are not currently subscribed to Star Trek Online will not be able to access the game.
Please keep an eye on the homepage for announcements regarding these changes and to find out how interested players will be able to try Star Trek Online again without a retail key or subscription.
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