Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Steam: STO Trial?!
05-17-2010, 01:58 PM
I downloaded the Star Trek Online trial cause I tried then World of ******** one and didn't like that much, but when I attempt to start it, it asks from Account Name and Password. So I put in my desired details only to find I needed to register first. So I registered and attempted to login again and I get "Account error, please contact Billing Support" but that doesn't make sense as I shouldn't have to be billed to play the trial. Please help i really want to check this game out.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
05-17-2010, 02:11 PM
When you first ran the demo, it should have opened the registration page: http://startrekonline.com/user/free_demo_start/steam
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3 Me too
05-17-2010, 02:12 PM
I'm having the same problelm. I've been a registered Cryptic user for a while. Downloaded STO trial via Steam, but it won't let me log in. I get the same error. Can someone please help?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
05-17-2010, 03:16 PM
same issue here
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
05-17-2010, 03:17 PM
Well it didn't take me there but when I followed that link it said thanks for signing up. So now what do?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
05-17-2010, 03:19 PM
are you using the correct username and password? Its the same as your website login.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
05-17-2010, 03:20 PM
Hiya All,

Since there is relatively NO information ( sorry Cryptic ) regarding how too get started i thought i would post how i done it.

Step 1 - Download the demo via either

A.) http://installers.crypticstudios.com..._Installer.exe

B.) http://files.atari.com/installers/ST..._Installer.exe

C.) http://installers.crypticstudios.com...316a.1.torrent

Step 2 - Create an account via here:

A.) http://www.startrekonline.com/user/register

Once everything has finished downloading, Install Star Trek: Online, and run the game. Now, some of you may experience a similar issue too me in which it simply says " Account Error " and " Server Down ", It took some googling but i found the answer too this, all you have too do is be logged into your account via the website and then click:

http://www.startrekonline.com/user/f..._start/Cryptic

This should then display " Your Account has been created/Setup, Thank you for creating a Demo account! "

Thats it, you should be done! - Hope this guide helps!

Regards,

SRxMoRpHiUs.
Last edited by SRxMoRpHiUs : Yesterday at 03:28 PM.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
05-17-2010, 03:20 PM
I bumped up the topic that gives u the extra step to register the demo....would be nice of cryptic had told u this step
Lt. Commander
Join Date: Dec 2007
Posts: 120
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 10
08-03-2011, 12:01 PM
From the http://startrekonline.com/user/free_demo_start/steam -page:

Quote:
Greetings!

We are working on some sweeping changes to the way the Demo Program and Demo Accounts function in Star Trek Online. While these changes are underway, we have turned off the Star Trek Online Demo and suspended the trial program. This means that players who are not currently subscribed to Star Trek Online will not be able to access the game.

Please keep an eye on the homepage for announcements regarding these changes and to find out how interested players will be able to try Star Trek Online again without a retail key or subscription.

Thanks!

- The Star Trek Online Team
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