If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
As the title says, I unlocked both the "1701-D Galaxy Class Crusier" and "Master Recruiter" titles and upon claiming both they greyed out however I did not receive the ship nor title. My shiplist wasn't full at the time and when I clicked the title it said "Crash Test Tribble" transaction successful. Also it seems right now both items are 1-time claims for only 1 character. Is this expected?
If you're looking for the "All Good Things..." Galaxy-X, then it isn't available yet. It's supposed to be released at the end of June.
The AGT Galaxy was released with 1.2 as it was supposed to be all along. Some players are currently flying it in-game on holodeck while others (like myself) have run into a bug that apparently makes it and the Master Recruiter title unclaimable. The devs are currently looking into the problem.