As the title says, I unlocked both the "1701-D Galaxy Class Crusier" and "Master Recruiter" titles and upon claiming both they greyed out however I did not receive the ship nor title. My shiplist wasn't full at the time and when I clicked the title it said "Crash Test Tribble" transaction successful. Also it seems right now both items are 1-time claims for only 1 character. Is this expected?
If you're looking for the "All Good Things..." Galaxy-X, then it isn't available yet. It's supposed to be released at the end of June.
The AGT Galaxy was released with 1.2 as it was supposed to be all along. Some players are currently flying it in-game on holodeck while others (like myself) have run into a bug that apparently makes it and the Master Recruiter title unclaimable. The devs are currently looking into the problem.