> > > Hi Captains! The team continues to investigate an issue where some players may be stuck on a loading screen. We appreciate your continued patience! < < <
Jolan tru Captain!
Welcome to Legacy of Romulus!
If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
On this point, I disagree. The items were exclusive. They were exclusive for a time. They never promised they would never be available on the c-store even going so far as putting it in the FAQ after launch. I realize that some people did not understand that they were only going to be exclusive for a time. However many other industries use this same marketing tactic.
"We're sorry, but Daeke was incorrect in saying this" ... even though he's a rep for Cryptic. As they've done with the guaranteed closed beta access. Cryptic is just plain lying here, in every direction.
If only Cryptic had some recourse ... and taken steps to correct the mistakes of Daeke. If only they had done something ... anything ... to get Daeke to stop posting incorrect things on their forums.
Well, it has happened at least twice now with Daeke. If he were an employee of a company where I made decisions, I would have to eat his words and honor the promise. After the first time it would have been a casual reprimand. But the following times would be grounds for separation. Is Atari/Cryptic running a company or a circus? In the end, Cryptic isn't being responsible for this, so they're passing on their mistakes directly to the customer.
I hope that this matter never dies, I feel very sad that my Borg, is no longer a exclusive object.
Here is my story:
I am a huge star trek voyager fan, therefor I sent an e-mail to cryptic support before I bought a third copy of the game and asked them if they could grant me a Borg officer.
I told them that I am a huge fan an that I bought 2 copies of the game both the standard an the deluxe edition and the lifetime subscription.
The answer was that even if they wanted to they could not grant me a Borg officer, because they were not available any more. They told me that I could play the liberated Borg character instead.
So I bought a third copy of the game to get that Borg officer.
I paid a lot of money for this and because I was a lifetime member I could not use the 30 days of game time.
I was very proud of my Borg office, I showed her off in missions. You can call me an idiot if you want but it was a bit of a status symbol to have that Borg officer, it was exclusive and it felt like my own.
Because I am a star trek voyager fan I needed a "seven" in my bridge crew.