Lt. Commander
Join Date: Dec 2007
Posts: 120
# 171
07-12-2010, 08:26 AM
Yep - same here. My subscribed time is '64.94 days', while my accolade info now finally reads as a correct '65/100', as opposed to the 62 it's been stuck at for ages.

Awesomeness - thanks, Vulajin!
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 172
07-12-2010, 08:34 AM
does it still say that because i heard it was fixed?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 173
07-12-2010, 09:56 PM
Quote:
Originally Posted by Tamek View Post
You know what dude - THIS is some good customer service

One in a row
In the beginning there wasn't much.
But yes they are coming through on most promises they have made since the beta began and launch.
A+
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 174 Thanks
07-14-2010, 06:29 AM
Thanks to the Devs for fixing this. The updates were great and it happened just like you said it would.
Again thanks
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 175
12-18-2010, 12:23 PM
I hate to dig a dead thread out from the grave but.....

My subscribed time is like 70 something days short, my account dashboard and in game counter match up, but they're both wrong. I bought the game 2 days after launch in february, my first subscription fee came out of my account 3/06/10(*I have the bank statements to back it up ). My counter says 215 days today. Thats way short, by my math ( which is terrible BTW), I should be getting the 300 day vet rewards very soon!

I filed a ticket but so far all I've gotten is a greeting card answer about how the most accurate count is the online dashboard. I then Tried the Chat support client, and was told that I should wait for the outcome of the ticket, but the CS response was 4 days ago and I'm concerned that if I don't stay on top of it I'll never get it corrected. I'll be one sad panda if at the end of the month my 300 days should be up and I cant celebrate with fireworks or a new toon...

Am I mistaken Vulajin? for reference; Ticket # 1013768

Anyone else have/had this issue?

Edit: Just got a response that thier looking into it. Ty cryptic

Resolved: Big thanks cryptic, was 101 days short. But its working today! Don't know the hows or why's, just know that its working now.
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off


All times are GMT -7. The time now is 06:15 AM.