Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Possible C-Store Bug?
06-15-2010, 08:59 PM
I attempted to purchase the DS9 uniform pack, but it instead gave me the MU pack. I submitted a ticket. I did indeed double check I had the right one selected before I pulled the trigger. has this happened to anybody else?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
06-16-2010, 02:42 PM
Bump so maybe a yellow name will see this.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
06-16-2010, 03:14 PM
Have you submitted a Subscription/Billing ticket??? As this is the normal method to address the issue...
http://www.startrekonline.com/support
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
06-16-2010, 08:37 PM
Since I'm not as grouchy as I was before my nap, yes, as I stated in my original post.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
06-17-2010, 08:05 PM
Thanks GM Yume for looking into this further.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
06-17-2010, 09:33 PM
I canīt buy the DS9 uniform at all. It always says that "itīs not possible to buy this item at the current time".
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
06-19-2010, 09:13 PM
Thanks to the CS department for resolving this issue for me. It actually took a lot less than I expected, as it's not a gamebreaking issue.
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