If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
I can log in, create a char, engage... i see all of the loading screens & tips and then when I actually get in the game all I can see are some frozen NPCs. I updated my DivX, which got me from black screen to frozen coloured screen... but have no idea what to do now.
Integrated graphics are generally a no no for gaming. Specs overall are generally bit low. Could be running at a higher than support res, though generally there are things that prevent it from being set higher in the first place. Could update drivers, but mobile drivers are hard enough to find any updates for anyways. I assume you updated directx, not to be confused with divx, as one is used to run games while the other is a really outdated format for movies/videos. Lower your graphics settings. Pretty much all anyone can really tell you without having the actual system.