Hey guys sorry for the newbir qustion but i had spent 14 tokens for two ships anti-proton weapons that I just found out cant fit the back of my ship is there a way i can return them for my tokens back? I tryed to look for a way to send in a ticket but its only for billing or tech support?
Thank you for your time in reading this and for anyhelp
Back when the GM's responded to tickets, I asked the same questions as I accidentally bought an AP DC instead of DHC (when AP weapons were the only purple weapons). I was informed that they could not do it then (mid february), but they were working on something so they could.
I think I recall seeing a more recent issue in the forums on the same topic and it was still that they don't support refund/returns yet. I could be wrong and the suggestion of ticketing it won't hurt. The worst they will tell you is they still don't support returns/refunds.