If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
At the present state, please change the name of this game to Star Trek Federation Online.
Until Klingon content is added to the level it has been promised, this game is not Star Trek Online, it lacks a faction found in several motion pictures, most of the series and the books. Star Trek.... is too nondescript of what this game really is.
The name was suggested as "Starfleet Online" after beta went live. Things have been improved somewhat though I still cannot bring myself to spend more than a few hours at a time on the KDF side. Season 2 is around the corner, we shall see some good things I hope.