Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Cant trust cryptic
07-17-2010, 01:37 PM
Cryptic said both roper and jack both said cstore would only be used for cosmetic items.
Then suddenly we getting full ships and other stuff that causes ingame effects other then costumes and ships skin , now we got races ,ships , some special awards , buff pets next is prolly weapons .... and weapon slots and what not all to make a buck.

To me this only shows cryptic cant be trusted at all they will say one thing then when push comes to show and they find out they could make more they just go back on their word and disregard what they said and promised...

And before u go on about this is a company thats after making profit , its not about that its about consumer loyalty and thrust , how can a consumer trust anything they say any more?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
07-17-2010, 01:46 PM
I trust Cryptic
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
07-17-2010, 01:52 PM
I trust Dstahl, logan, and ranger. but marketing, accounting, and the chief officers I do not trust one bit.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
07-17-2010, 01:56 PM
Quote:
Originally Posted by Zodi-emish
I trust Dstahl, logan, and ranger. but marketing, accounting, and the chief officers I do not trust one bit.
Adds Billing to that no-trust list.....
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
07-17-2010, 02:00 PM
Although we all knew that this was going to be there from the outset, I really hoped that Cryptic would show some restraint, consumer loyalty and common sense and use the C -Store for supplemental income rather than what it has become, which is a constant revenue stream.

Now, whenever there is a bonus target that needs to be hit, or subscribers drop below the required "Sales over last month" target, items will be made and posted for use only via C-Store purchase. Now that many of us, myself included, have made purchases from the beast, Cryptic Management feels that the model is not only justifiable, but now a neccessary component of the way the relationship between player and game developer is conducted.

I firmly believe that this current push is to meet the August targets that were a part of the aquisition by Infogrames and they feel that this is how they will achieve it. The sad part is that if we let them do it to us now, it will only continue and get worse.

I marvel at those both making these marketing decisions and those consumers that support it, cannot see that this is not a sustainable business model and is inherently self defeating. Once the saturation point has been hit for those that no longer feel that they are receiving the proper value proposition quit funding the game and the sub base leaves for the same reason, there will be absolutely no one left to support the game.

I in no way think that anyone should support my position or agree with it in any way, but I want Cryptic to know that I do not feel that I have gotten the proper value for my money so far, and that I will not spend any extra money for the upcoming Excelsior and Nebula Class ships. If it is their position that the content must be paid for, then I will have to re-evaluate my current business relationship with them. I am now to a point however, where I do not feel like I am paying for an entertainment service. it has become to feel more like a bill for a utility, and one that I'm getting closer to doing without.

In twenty years of retail I have watched people with this current management strategy come in and drive businesses into the ground for their inability to assess customer expectation vs. realistic profit levels. I have also watched many companies go out of business in the last few years for this failed vision. I hope that Cryptic can figure out a way to avoid this issue. I would hate not to be able to walk the new passageways of an Excelsior or Nebula because someone in acounting thought I HAD to give them more money for them.

Don't get me wrong, the pupose of this post is not Doom & Gloom, it is an honest attempt to express to Cryptic that I am ready to take my business elsewhere. Unlike tradional sales transactions, we don't have an opportunity to "talk to the manager" other than through these forums. This is not an "I QUIT" rant. It is an avenue for me to reach out to the management.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
07-17-2010, 02:05 PM
Quote:
Originally Posted by MarkStone View Post
Although we all knew that this was going to be there from the outset, I really hoped that Cryptic would show some restraint, consumer loyalty and common sense and use the C -Store for supplemental income rather than what it has become, which is a constant revenue stream.

Now, whenever there is a bonus target that needs to be hit, or subscribers drop below the required "Sales over last month" target, items will be made and posted for use only via C-Store purchase. Now that many of us, myself included, have made purchases from the beast, Cryptic Management feels that the model is not only justifiable, but now a neccessary component of the way the relationship between player and game developer is conducted.

I firmly believe that this current push is to meet the August targets that were a part of the aquisition by Infogrames and they feel that this is how they will achieve it. The sad part is that if we let them do it to us now, it will only continue and get worse.

I marvel at those both making these marketing decisions and those consumers that support it, cannot see that this is not a sustainable business model and is inherently self defeating. Once the saturation point has been hit for those that no longer feel that they are receiving the proper value proposition quit funding the game and the sub base leaves for the same reason, there will be absolutely no one left to support the game.

I in no way think that anyone should support my position or agree with it in any way, but I want Cryptic to know that I do not feel that I have gotten the proper value for my money so far, and that I will not spend any extra money for the upcoming Excelsior and Nebula Class ships. If it is their position that the content must be paid for, then I will have to re-evaluate my current business relationship with them. I am now to a point however, where I do not feel like I am paying for an entertainment service. it has become to feel more like a bill for a utility, and one that I'm getting closer to doing without.

In twenty years of retail I have watched people with this current management strategy come in and drive businesses into the ground for their inability to assess customer expectation vs. realistic profit levels. I have also watched many companies go out of business in the last few years for this failed vision. I hope that Cryptic can figure out a way to avoid this issue. I would hate not to be able to walk the new passageways of an Excelsior or Nebula because someone in acounting thought I HAD to give them more money for them.

Don't get me wrong, the pupose of this post is not Doom & Gloom, it is an honest attempt to express to Cryptic that I am ready to take my business elsewhere. Unlike tradional sales transactions, we don't have an opportunity to "talk to the manager" other than through these forums. This is not an "I QUIT" rant. It is an avenue for me to reach out to the management.
This is my feeling to you just better at wording stuff then me i could have written it in norwegian thou
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
07-17-2010, 02:15 PM
I wonder what figures they are using to guage the C-store. i mean I've bought a few bridge layouts and the like, but they were with the C-points I got from my pre-order and from doing the Cryptic survey a few months back. I know a few people now who have used all these points up (like myself) but who arn't willing to actually buy more points. I truely hope the Cryptic bean counters used the C-point sales to guage the popularity of the C-store and not the actual purchases made, since the initial few months of C-store purchases will of been made using the free points people had. My fear is that they pushed alot of resources into the C-store thinking it was more of a cash cow than it was using the initial figures.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
07-17-2010, 02:20 PM
Quote:
Originally Posted by Suricata View Post
I wonder what figures they are using to guage the C-store. i mean I've bought a few bridge layouts and the like, but they were with the C-points I got from my pre-order and from doing the Cryptic survey a few months back. I know a few people now who have used all these points up (like myself) but who arn't willing to actually buy more points. I truely hope the Cryptic bean counters used the C-point sales to guage the popularity of the C-store and not the actual purchases made, since the initial few months of C-store purchases will of been made using the free points people had. My fear is that they pushed alot of resources into the C-store thinking it was more of a cash cow than it was using the initial figures.
well u got idiots like me in CO that buy all costume sets and respecs when i get a new idea but thats stopped now as i totally lost fait after the gal x crap and such..
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 9
07-17-2010, 02:21 PM
the fact is since release cryptic has added next to nothing to game content, yet it seems every week the c store is full of new crap,i really hope cbs and or atari realises cryptic is severly damaging there reputation
all cryptic is doing is selling virtual items,they are not creating a game,i realy hope they get fired and replaced
after all a smaller compony was fired and replaced by cryptic in the first place,with star trek id expect a deep
engrosing game with great story based chain missions and plenty of uniqe playable factions each with there own full content and chain missions, cryptic has done nothing to finish this so called unfinished game
feds realy dont hae good missions,and klingons, even after s2 will still have no missions,
pls atari or cbs, read these forums and either yank cryptics chain or fire them and hire ge
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 10
07-17-2010, 02:23 PM
cryptic suck. they just took money off my card for a failed transaction, I didnt see anything about that on the payment screen.

Im guessingI I was just short the VAT, but that dont give them the right to take money off of my card. all I wanted was the dreadnought.
Considering I was moaning about C-Store earlier, I still thought Meh, what the hell. ill buy it, seems I got game for 13.99. whats 15.

Ive had failed transactions with all sorts of game companys and just regular purchases online, but never been charged for the failiure of a transaction. Im angry with cryptc for being so unfair.
Now I need to top up my card again. simply shouldnt have to.

Damn you cryptic
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off


All times are GMT -7. The time now is 04:15 AM.