We will be bringing down the account server on Monday, July 26th from 3AM PDT to 4AM PDT (10AM UTC to 11AM UTC), in order to perform maintenance. During this time customers will be unable to log into the game or make any changes to their Star Trek Online account. Players already in-game should be unaffected by this maintenance. Thank you. -The Star Trek Online Team
Capt_Sol is right. No one but staff can create threads in here. GM Nova is probably just not setup for "gold" status yet :p (which someone needs to change so nova's posts show up in dev tracker *smacks stahl, stormy and phoxe all in one motion*)
The account server being tinkered with is probably due to Season 2 coming out the next day which has a lot of fixes so be patient.