If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
I bought two retrofits at the cstore (galaxy and intrepid) for a total of 2400 points, since my char is tactical and the info on the c store said that it was an account wide purchase, meaning i could claim them later, i discharged them as soon as i received them, when i check the c-store again the thing is asking me to buy them again, and doesn't let me claim them, i hope you fix this, is not at least give me back my points.
lol i forgot to check on the shipyard vendor, still the cstore should clarify that you alredy bought the item like it does for all the other account wide stuff