> > > Hi Captains! The team continues to investigate an issue where some players may be stuck on a loading screen. We appreciate your continued patience! < < <
Jolan tru Captain!
Welcome to Legacy of Romulus!
If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
to do the full game you need to do all these steps
1. buy the game
2. enter the retail key
3. select a renewing subscriptiopn (required)
4. enter how you plan to pay for the subscription once it starts
5. wait for cryptic to validate the payment type. (they do it in batchs so time varies)
then your account will be active withthe 30 days subscription bonus.
if you used a credit card or paypal then you wil not be charged for the subscription until after the 30 day bonus.
if you use a gametime card then the 30 days will be added to the time of the gamecard ie 30 day gamecard + 30 day bonus = 60 dayes before you have to enter antoher game card to play.
if you skip any of these steps then the game will not be active
if you did all the above steps and still can only play the demo then you need to open a ticket with billing they only work mon - fri 8 am to 5 pm pdt.
(you will need to do a search first before the link to create a new ticket shows up)