Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 cannot launch patcher
09-25-2010, 01:15 PM
So imagine to my dismay when I try to log onto to finish the feature series that every time I click on my launch Icon I immediately get a cryptic crash window. Anyone have any help?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
09-29-2010, 10:54 AM
Can anyone help or do I have to re-download all 8+ gigs of the game? maybe another post I cant find deals with this?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
09-29-2010, 10:58 AM
what error do you see in the cryptic crash window? full error discription not just the error code
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
09-29-2010, 11:07 AM
It gives no details just the launcher crash window (crypticerror oops!) and a error ticket ID number that changes everytime it happens.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
09-29-2010, 02:27 PM
what is in the error and crash logs

also check to make sure you don't have any files that contain deleteme in the name.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
09-29-2010, 08:40 PM
The only thing I can find in the crypticerror.exe is something that say

100930 03:33:03 1 [1]: Unable to embed browser frame.

I even tried uninstalling and reinstalling.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
09-30-2010, 12:23 AM
Did you recently install any changes to IE?

From what i can tell the launcher relies on Internet Explorer (to some degree at least).
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
09-30-2010, 05:44 AM
no not that i know of
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 9
09-30-2010, 10:20 AM
just saw this thread here:http://forums.startrekonline.com/sho...d.php?t=143701

but I still dont have answers I have the most up to date IE and no spydoctor program I can see
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 10
09-30-2010, 06:12 PM
you could try downloading and running Hijackthis to see if some malware or pluging and captured the operation of your IE.
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