Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Account Error of Sorts
10-16-2010, 11:24 PM
Hey so I just got the game today and am currently playing the free trial version. The problem is I can't do squat since everytime I log in I get some sort of error and it thinks the server is down when it clearly is up. And when I click the account error message I can't figure out what I need to do since it redirects me to the subcription screen and since I am on the free trial version I don't have a subcription and don't plan on buying one until I know whether or not I enjoy the game. Which of course I won't know until I can play.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
10-17-2010, 02:22 PM
if you are using the demo you need to set your account as a demo account.

try this link http://www.startrekonline.com/user/f..._start/Cryptic

if you bought the game you need to
1. Enter your retail key
2. Enter a subscription options
3. Enter a valid credit card or game card or paypal.

then your key is activated you will have the 30 days bonus subscription and will not be charged for your subscription until the 30 days are used up. If you cancel before the 30 days are up you will not be charged at all and your game account will be inactive after the 30 days.
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