We are investigating an issue where some Gold Members may not have received their additional character slot -- details here.
UPDATE! We are also investigating reports of slow patching and are working on a resolution. For a better patch experience, please restart your launcher. It will pick up where it left off and should be faster to complete.
If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game.
If you have additional questions, please read this FAQ.
I m somewhat confused here i was just playing earlier today without any issues, now i try to log back in and it gives me this absolutely dumb message unable to authenticate.
What can i do to fix this without throwing the hole game off ? And no i didn't write a ticket for that i got tired of the same standard bullshshhh answers without any solution to the problems. I have more faith in people playing the game to help me fix it then i do have in the Cryptic staff....
I m somewhat confused here i was just playing earlier today without any issues, now i try to log back in and it gives me this absolutely dumb message unable to authenticate.
What can i do to fix this without throwing the hole game off ? And no i didn't write a ticket for that i got tired of the same standard bullshshhh answers without any solution to the problems. I have more faith in people playing the game to help me fix it then i do have in the Cryptic staff....
Is it through Steam? It shouldn't happen if so. Could be a server error that'll clear up by itself in a bit.